Group Business Process Optimization Manager
Praha 2, CZ, 120 00
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About our company
Fortuna has become an established brand among customers within just a few years. We became a proud international Family of companies carrying Fortuna Entertainment Group from the first betting shop.
We want to go further and be known for having the best tech department offering our employees the usage of modern technologies, and being part of many exciting projects.
Every detail underlines the company's corporate culture and represents our values. The workplace layout is 100% ecological, providing ideal conditions for everyday work. We all work as one team and treat each other with respect, openness, a sense of honor and respect for individual and cultural differences.
Hey there!
We're Fortuna Entertainment Group, and we’re excited to share why we’re a team worth joining.
Who We Are?
Founded in 1990, FEG is a top player in the betting and gaming industry. We proudly serve millions of customers across five European countries – Czech Republic, Slovakia, Poland, Romania, and Croatia – with our Business Intelligence operations based in India.
Why Join Us?
You’ll be part of a team that embraces bold ideas and delivers on its promises. We’re committed to providing exceptional betting and gaming experiences tailored to our customers’ needs, bringing fun and games to them. We also know that behind these experiences there is a great team, which is why we invest in and value each of our colleagues.
Where We Work?
Our vibrant Prague office, located in the modern Churchill II building, is where work meets fun! Enjoy perks like our very own barista, 24/7 company gym, a game room, and a relaxed atmosphere where colleagues are as friendly as they are skilled.
Current Opportunity:
Right now, we are seeking a Group Business Process Optimization Manager to join our Group Process Optimization Team in Prague. Reporting to our Chief Financial Officer, this role primary mission is to unlock measurable savings, increase operational productivity, and drive continuous efficiency improvements across all Group and Country business units. This role leads the identification, evaluation, and delivery of high-impact optimization and automation initiatives that directly reduce costs, eliminate waste, streamline workflows, and enhance service delivery. It ensures that every process improvement and automation project is tied to clear financial value, ROI, and productivity uplift, aligning with Group strategic priorities.
What You’ll Be Doing:
The main responsibilities are to:
- Defines and implements Group Business Process Management framework including definition of methodology and tools. Establishes governance forums, processes, policies and routines to efficiently and securely deliver Automation & AI.
- Evaluates automation landscape and implements technologies suitable for FEG environment in order to meet strategic goals, monitor competitors, drive operational efficiencies and cost savings
- Provides expertise in process optimization and automation opportunities and manages the identification, evaluation, prioritization, build and operations
- Is responsible for process deliverables including process projects
- Ensures delivery of end-to-end process optimization and automation projects, including business case creation, value tracking, and reporting.
- Creates, implements and maintains single Central Document repository and Knowledge Management framework
What We’re Looking For:
You should have experience in:
- University Degree
- Proven experience of at least 8 years in Process management or at least 10 years in Project management
- Fluent in English
- Proven experience in managing the process unit and definition of process standards
- Experience in delivering optimization and automation projects
- Lean/Six Sigma Certification/ Training
- MS Visio/ Enterprise Architect
- Process delivery framework
- Business Continuity Plan process
- Strong leadership and people management skills
- Excellent facilitation and analytical skills
- Outstanding communication and presentation skills
- Critical thinker
- Creative problem solver
Why You’ll Love It Here:
- Beyond our incredible office space, joining our team means enjoying a range of benefits:
- Beyond our incredible office space, joining our team means enjoying a range of benefits:
- An annual bonus
- 5 weeks of holiday
- Flexible working hours and hybrid working arrangements
- An individual career development plan
- Meal allowance
- Access to the Cafeteria Benefit System (contribution for sports, culture, travel, and health)
- Exciting employee events, well-being programs, and internal activities
- Employee Referral Program
- Award-winning offices located in the heart of Prague with a sports/relax zone, a game room, and a relaxed atmosphere
- In-house barista service, complimentary refreshments, and weekly fruit days
- International Environment, exposure to cutting-edge projects, and hands-on experience with internal AI tools
- Exclusive offers and discounts from our partners (Dr. Max, Datart, Skoda Auto among others)
If this sounds like your kind of place, let us know by applying! We can’t wait to hear from you.
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Offices at FEG