Group IT Monitoring Service Owner

Praha 2, CZ, 12000

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About our company

Fortuna has become an established brand among customers within just a few years. We became a proud international Family of companies carrying Fortuna Entertainment Group from the first betting shop.

We want to go further and be known for having the best tech department offering our employees the usage of modern technologies, and being part of many exciting projects. Our new home is the remarkable Churchill II building which has a view of Prague.

Every detail underlines the company's corporate culture and represents our values. The workplace layout is 100% ecological, providing ideal conditions for everyday work. We all work as one team and treat each other with respect, openness, a sense of honor and respect for individual and cultural differences.

We are looking for an IT Monitoring Service Owner to support IT, Development and Product teams during the entire service life cycle here in FEG. The main goal is to ensure smooth service delivery of dedicated services within the granted responsibility domain, focusing on state-of-the-art service level management (incident/problem/change management etc.).



  • Act as the overall owner of Monitoring and Logging services, ensuring their reliability, availability, and quality

  • Establish and enforce operational processes and procedures for effective use of monitoring tools

  • Communicate with leaders, stakeholders, and users to identify and prioritize monitoring requirements, and ensure appropriate actions are taken

  • Define, implement and run controls to ensure Monitoring and Logging solutions work as expected

  • Troubleshoots issues within own area of expertise and supports others in resolving issues

  • Provide technical guidance to the team on monitoring tools and methodologies

  • Continuously improve monitoring capabilities and ensure adherence to industry best practices



  • Experience in maintaining HA standards on heavy traffic systems

  • Strong understanding of monitoring tools, techniques, and methodologies

  • Hands-on experience with monitoring solutions such as Zabbix, Dynatrace, Nagios, etc.

  • Hands-on experience with log analytics solutions such as OpenSearch, Elasticsearch, etc.

  • Proficiency in scripting languages such Powershell, Python, Bash, etc. and in configuration management tools such Terraform, Ansible, Salt, or similar



  • Variable compensation bonus

  • Five weeks of holidays

  • Flexible working hours and home office

  • Individual career development plan

  • Meal allowance and Cafeteria Benefit System (universal vouchers for sport, culture, travelling, and health)

  • Special offers and discounts from our partners (Dr. Max, Datart, Škoda Auto)

  • Various events for employees (tickets for sports events, Well-being programs, workshops, conferences)

Offices at FEG